Privacy Policy

Effective Date: 24 January, 2025

WEBozINDIA Solutions LLP ("we," "our," or "us") operates the SSC Trash Handlers - Customer application ("the App") to provide services to our customers. This Privacy Policy explains how we collect, use, and protect personal information related to the App.

1. Purpose of the App

The App is designed for customers to access waste management services provided by SSC Trash Handlers. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following information through the App:

• Personal Information: Name, address, email, phone number, and other details provided during account setup.
• Service Data: Information related to your service requests, schedules, and feedback.
• Location Data: Real-time or approximate location to match you with relevant services.
• Device Information: Device model, operating system, IP address, and usage data to improve app performance.

3. How We Use Information

The information collected is used for the following purposes:

• To manage your account and verify your identity.
• To schedule, track, and fulfill your service requests.
• To provide customer support and address your queries.
• To improve the functionality and user experience of the App.

4. Data Sharing

We do not share your personal data with third parties, except:

• To comply with legal obligations.
• With service providers assisting in app functionality (e.g., payment gateways, location services).

5. Third-Party Services

The App may use third-party services such as:

• Google Maps (for location tracking and navigation).
• Payment Gateway Services (for secure payments).

These third-party providers have their own privacy policies. We encourage you to review their terms.

6. Data Security

We prioritize the security of your personal data and implement appropriate measures to safeguard it. However, no system is entirely secure, and we cannot guarantee absolute security.

7. User Rights

As a user of the App, you have the right to:

• Access and review the data associated with your account.
• Request corrections or updates to your personal information.
• Raise concerns regarding your data usage.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: mapservice@webozindia.com